Terms & Conditions

These terms govern every purchase you make from addictimon.com as a consumer. By placing an order you accept them in full — please read them before you buy. If anything is unclear, email info@addictimon.com before ordering; we answer fast.

1. Who we are

addictimon.com (“the Website”) is operated by THOR PARKER LTD, a company registered in England & Wales, Company No. 12093609, registered office in the TW14 0DU postcode area (“Addictimon”, “we”, “us”, “our”). You can contact us at any time by email at info@addictimon.com.

2. These terms and how you accept them

These terms apply to every order or subscription placed on the Website by a consumer — an individual buying wholly or mainly outside their trade, business, craft or profession. Placing an order constitutes your acceptance of these terms in full. The version of these terms published on the Website at the time of your order is the version that applies to that order. If you are buying in the course of a business, for resale, or otherwise not as a consumer, these terms do not apply to you: our Business Customer Terms apply instead, and you must tell us before ordering.

Each product listing, together with these terms, sets out everything we promise about that product. Please do not rely on anything outside the listing and these terms unless we have confirmed it to you in writing. Nothing in this paragraph limits any rights you have under law that cannot be excluded, or anything we have expressly confirmed to you in writing.

3. Orders and acceptance

Your order is an offer to purchase. No contract exists until we accept your order, and acceptance occurs only when we dispatch the goods. We may decline, limit or cancel any order at our sole discretion at any point before dispatch — including for suspected fraud or abuse, pricing or listing errors, stock or sourcing issues, breach of the order limits in section 10, the conduct grounds in section 12, or any other operational reason. If we decline or cancel an order, we will refund every payment you made for it in full, and that refund is the whole of our liability in respect of the cancelled order. For subscriptions, “order” means your first parcel; renewal payments are payments under the subscription (section 19).

4. Mystery packs: what you are buying

Our packs are mystery products, and the mystery is the product. Contents are allocated to packs on a randomised basis against the card pool and the odds printed on the listing, before the pack is sealed. Every customer gets the same chance. Once a pack is sealed, the allocation is final: nobody — including us — knows which sealed pack holds which cards, and no pack can be exchanged, re-allocated or “re-rolled” after sealing.

By buying a mystery pack you accept that the identity and value of the contents vary by design. The listing describes the card pool, the published odds and the condition tier, and that description is the entirety of what is promised. We make no promise, and you should make no assumption, about the market value, resale value or grading potential of the contents of any individual pack. Disappointment with a pull is an inherent possibility of every mystery product and is not a defect, a misdescription or a ground for return.

Where a listing states a specific condition range or era for a line (for example EX–Mint or Brilliant–Mint, or a disclosed post-WOTC bonus card), the listing's stated range applies to that line and takes precedence for that line.

5. Cancellation, returns and refunds

Before dispatch. You may cancel any order that has not yet been dispatched (for a subscription, your first parcel only; renewals: section 19.5), at any time and for any reason, and we will refund every payment you made for it in full. Because pack contents are never revealed before opening, cancelling and re-ordering tells you nothing about any allocation — the same odds apply to every order.

After delivery — unopened packs. If you change your mind, tell us within 14 days of the day you (or someone you nominate) receive the goods, and then send the goods back to us within 14 days of telling us. Contact us first and we will confirm the return address. You pay the cost of return postage, and the goods are your responsibility until they reach us — we strongly recommend a tracked service. Where a mystery pack is returned unopened, with its seal intact and in the condition it was delivered, we will refund in full what you paid for it. Refunds are made without undue delay, and in any event within 14 days of the day we receive the goods back or the day you supply evidence of having sent them, whichever is earlier. We may withhold the refund until one of those two things has happened.

After delivery — opened packs. The sealed random allocation is the essence of what you buy: opening the pack consumes the product. A pack whose seal has been broken cannot be resold as what it was, and its value to us is diminished accordingly — up to the full price you paid. We will therefore deduct from any refund an amount reflecting that diminished value, which for an opened mystery pack is up to the full price, because the sealed random allocation is what is sold and loose cards are worth materially less to us. In plain terms: once you open a pack, the purchase is complete and no change-of-mind refund will ordinarily be due on it.

No returns for pull dissatisfaction. Returns and refunds are not available because you are unhappy with which cards a pack contained. This is fundamental to the fairness of the pool for every other customer.

Damaged, faulty or misdescribed goods. The law requires us to supply goods that conform to the contract, and nothing above applies to genuine faults. If an item arrives damaged, or a pack does not contain what the listing promised (for example, the guaranteed insert for that line is absent, or a card is materially below the stated condition tier), contact us with photographs within a reasonable time and we will put it right — replacement or refund. Wear consistent with the stated condition tier of a vintage card is not a fault (see section 6).

Your statutory rights. Nothing in these terms excludes, limits or affects any right you have under law that cannot be excluded or limited. Where anything in these terms conflicts with such a right, the right prevails.

6. Condition tiers

Every pack line states its condition tier on the listing. Premium packs contain cards in Near Mint to Mint condition. Classic packs contain preloved cards in Lightly Played to Heavily Played condition. These are cards from 1996–2003: edgewear, whitening, surface marks and print characteristics consistent with the stated tier are inherent to vintage cardboard and are not defects. Condition grading of vintage cards is a judgement we exercise in good faith; minor variance within a stated tier is not a defect and not a misdescription.

7. Dispatch and delivery: the agreed delivery period

Orders normally dispatch from London within 3–5 working days of the order. We are a small independent business, not a warehouse operation: every pack is checked, assembled and sealed by hand. Occasionally an order takes materially longer — most commonly where a card pool is being restocked, where an order is unusually large, or where cards must be sourced to fulfil it.

For that reason, by placing an order you agree that the delivery period for your order is up to 120 working days from the date of the order. This agreed period exists for genuinely exceptional cases; the overwhelming majority of orders are dispatched within days, and we will keep you informed if yours will not. Dispatch estimates on the Website are estimates, not guarantees. Renewal parcels under a subscription have their own period: section 19.4.

Two protections sit alongside that agreed period. First, you may cancel any undispatched order at any time for a full refund (section 5) — you are never locked in while you wait. Second, if we fail to deliver within the agreed 120-working-day period, you may treat the order as cancelled and we will promptly refund every payment you made for it. Delivery times after dispatch depend on the destination and the carrier and are outside our control.

8. Shipping, risk and your address

Shipping is free worldwide, using tracked services. The goods are our responsibility until they are delivered into the physical possession of you or someone you have identified to receive them; from that moment, risk passes to you. If you instruct the carrier to leave a parcel in a safe place or with a neighbour, delivery to that place or person in accordance with your instruction counts as delivery to you to the extent the law allows. Parcels of high value are sent signed-for and are not left in a safe place, even on your instruction.

We may deliver an order in more than one parcel, at no extra cost to you, where stock or sourcing makes that sensible.

You are responsible for the accuracy and completeness of the delivery address you provide. Where a parcel is lost, returned or delayed because the address you gave was wrong or incomplete, we may deduct our actual re-shipping costs from any refund or require payment of them before re-sending, and we are not required to re-send at our own cost.

9. Prices, currency and pricing errors

The price for your order is the price displayed at your checkout, in the currency shown there. Prices may differ between countries, markets and currencies, and we may change prices at any time; neither affects an order we have already accepted. Payment is taken at the point of order. If a price or listing is displayed in error, we may cancel any affected order at any point before dispatch and refund it in full; that refund is the whole of our liability for the error. Subscription renewals are charged at the amount and in the currency shown at your checkout (section 19.3).

10. Order limits and fair use

We may limit the quantity of any product available to a single customer, account, delivery address or payment method, whether or not the limit is stated on the listing. We may cancel (with a full refund) any order or set of orders that appears intended to circumvent such a limit, and may treat orders placed through related accounts, addresses or payment methods as a single customer for this purpose, and the same applies to subscriptions (section 19.2).

11. Claims, evidence and reversed payments

We document what we send. Orders are photographed and weighed during packing, packing takes place on CCTV, and every parcel travels on a tracked service. If you tell us that an order has not arrived, or that something was missing or wrong, we will investigate promptly and put any genuine problem right quickly — that is a promise this section exists to protect.

You agree that we may rely on our packing, weight, CCTV and carrier tracking evidence in resolving any claim or payment dispute. Where that evidence demonstrates that a claim is false, we may decline the claim, cancel the account’s outstanding orders (with a refund of any sums paid for undispatched goods), decline future orders, and report the matter to the relevant payment provider and, where appropriate, the authorities. Where a payment is reversed in respect of an order that our evidence shows was delivered, the price of that order remains a debt due to us, together with interest at 6% a year until repaid and the reasonable costs of recovering it. Nothing in this section limits your right to raise a genuine dispute with us or with your payment provider. A payment dispute raised with your bank or card provider ends any subscription (section 19.10).

12. Conduct

Addictimon is run by people, and you will always be dealt with courteously and personally. We ask for the same in return. If communication directed at us or anyone working with us is abusive, threatening or harassing, we may end the relationship: we may refuse service, cancel any outstanding orders — refunding every payment made for them in full, which refund is the whole of our liability in respect of those orders — and decline any future orders. This section is never applied to complaints made firmly but civilly; it exists for abuse, not disagreement.

13. Liability

Our total liability in connection with any order, however arising, is limited to the amount you paid for that order. We are not liable for indirect or consequential loss, loss of profit, loss of opportunity, or loss of expected value from the contents of any mystery pack; nor for losses connected with any trade, business, craft or profession, because we supply for private use and do not agree to be responsible for business losses. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.

14. Age

Purchasers must be at least 18 years old. By placing an order you confirm that you are 18 or over and legally capable of entering into a binding contract, and that any payment method you use is yours to use.

15. Intellectual property and independence

Pokémon names, characters and imagery are the property of their respective rights holders. Addictimon is an independent reseller of genuine second-hand trading cards and is not affiliated with, endorsed by or sponsored by The Pokémon Company, Nintendo, Creatures Inc., GAME FREAK or Wizards of the Coast. All content on the Website that is ours — including text, photography, pack designs and branding — belongs to us and may not be reproduced without our written consent.

16. Reviews and feedback

Honest reviews are the backbone of this business and nothing in these terms restricts you from leaving genuine feedback anywhere, favourable or not. We reserve all legal rights in respect of statements about us that are false and defamatory.

17. General

Changes. We may update these terms at any time; the version published at the time of your order applies to that order. For a monthly subscription, the version in force when you subscribed applies until we give you 14 days’ notice of a change by email; if you do not accept the change, cancel before your next charge. A six-month plan already paid for is not changed (section 19.19).

Communications. We may contact you, and give you any notice under these terms, using the email address or phone number provided with your order; you may contact us the same way using the details in section 1. A notice is given when we send it to the email address on your account.

Events outside our control. We are not responsible for delay or failure caused by events outside our reasonable control, and timescales are extended by the duration of any such event — but nothing in this paragraph removes your right to cancel an undispatched order for a full refund, or your rights under section 7 if the agreed delivery period is exceeded.

Transfer. We may transfer our rights and obligations under these terms to a successor of the business; your rights under these terms are not reduced by any such transfer. Your order is personal to you and you may not transfer your rights under it without our written consent.

Severability and waiver. If any part of these terms is found unenforceable, the remainder stands. If we do not enforce a right immediately, we have not given it up.

18. Governing law and jurisdiction

These terms, and every order under them, are governed by the law of England & Wales. You may bring proceedings in the courts of England & Wales; if you live in Scotland or Northern Ireland you may instead choose the courts of your home nation, and if mandatory rules of the country where you live give you additional protections or the right to use your local courts, nothing in these terms takes that away.

19. Subscriptions

19.1 What a subscription is. A monthly subscription (The Vault, God Tier or Graded Club) is one continuing contract for the regular supply of one parcel a month, as described on its page. Each renewal is a payment under that contract, not a new order. The Vault, six months is a single purchase of six parcels (19.7). In this section, a "dispatch run" is our monthly run, nearest the 1st of the month, in which renewal parcels are dispatched. A pack's "single-pack price" is its price bought on its own on the Website on the day you subscribed, never a crossed-out price; a parcel's single-pack price is the total for its packs. A pack's "share" is the price you paid for its parcel, divided between the parcel's packs in proportion to their single-pack prices.

19.2 Who may subscribe. You must be 18 or over and paying with a method you are entitled to use. One of each monthly subscription and one six-month plan per customer and delivery address; linked accounts, addresses or payment methods count as one customer (section 10). A subscription is personal to you. It cannot be transferred, shared or resold, whoever receives the parcels. We may decline any subscription before its first parcel is dispatched (section 3). A later duplicate is cancelled: we refund what you paid under it, less each parcel already dispatched under it at its single-pack price, and never more than you paid.

19.3 Price and billing. The monthly price includes shipping and is shown on the plan's page and at checkout. You make your first payment at checkout, and your first parcel is dispatched like any order (section 7). Renewals are charged on the 20th of each month, UK time: from that month if you subscribe by the 10th, otherwise from the following month. Every renewal is charged at the full monthly price, in the currency shown at checkout, unless changed under 19.13. A discount on a first payment does not apply to renewals (19.9). By subscribing you authorise these payments, by the method you gave or one you later add, until the subscription ends. Please keep your payment details current in your account.

19.4 Renewal parcels. Each renewal payment pays for one parcel. It is dispatched in the dispatch run nearest the 1st of the following month. If we cannot dispatch it within 30 days of that run (19.11), we refund that payment. For renewal parcels, this replaces the delivery period in section 7.

19.5 Cancelling a monthly subscription. You may end a monthly subscription online in your account, or by email to info@addictimon.com that identifies your subscription. To stop a month's charge, cancel in your account, or send your email, by 23:59 UK time on the 19th. A cancellation after that time takes effect after that month's charge, and the parcel it pays for is dispatched. Outside the 14 days in 19.6, a charge taken before you cancel is not refunded. This does not affect 19.4, 19.6 or 19.11, or your rights if a parcel is faulty or not as described (section 5). We confirm every cancellation by email. To change plan, end your subscription and subscribe to the new plan at the price then shown.

19.6 Your legal right to cancel. You may cancel a monthly subscription or a six-month plan within 14 days after the day you, or someone you nominate, receive its first parcel. Tell us by any clear statement to info@addictimon.com; you may use the model form below. An email sent within the 14 days is in time. The right arises once per subscription; later parcels do not restart it. Send back everything you received under it, including any pack under 19.12, within 14 days after telling us. You pay the cost of return, and the goods are your responsibility until they reach us; we recommend a tracked service. We refund every payment you made under it, including any renewal charge, by the method you paid with: for returned parcels, within 14 days after we receive them or you send proof of posting, whichever is earlier; for a parcel not yet dispatched, within 14 days after you tell us, and that parcel is not sent. Opening a sealed pack goes beyond what is needed to see what it is: it uses up the sealed random allocation you buy (section 5). For each pack returned opened, or not returned, we deduct its loss in value, up to its share. For a six-month plan, each parcel's price is one sixth of the plan price. Where the law gives you a further right to cancel after a renewal, we tell you by email when it begins, and this clause applies to it.

19.7 Six-month plan. The Vault, six months is one purchase of six Vault parcels for the price of five: GBP 1,649.00, paid once at checkout, shipping included. It is not a monthly subscription. There is no monthly charge, no renewal and no further payment, and the plan ends when the sixth parcel is dispatched. The first parcel is dispatched like any order (section 7). The other five go out, one in each following dispatch run, on the timetable a monthly Vault subscription started the same day would follow (19.3 and 19.4). Each is the Vault parcel described on the page when you bought the plan. Discount codes do not apply. The price is fixed when you pay and never changes.

19.8 Ending the six-month plan early. You may cancel under 19.6 within 14 days after you receive the first parcel. After that, the plan runs to its end: there is no right to end it on a change of mind, and the remaining parcels will be dispatched. You may ask us to end it early, and we decide. If we agree, we refund what you paid, less each parcel already dispatched at its single-pack price (GBP 355.85 for a Vault parcel on 28 October 2026), and never more than you paid. This does not affect your rights if a parcel is faulty, not as described or not dispatched (sections 5 and 7, and 19.11), or any refund when we end the plan (19.14).

19.9 Discount codes. Discount codes do not apply to The Vault or to the six-month plan. On God Tier or Graded Club, one code per customer applies to the first payment only; every renewal is charged at the full monthly price. A code has no cash value.

19.10 Failed payments and payment disputes. If a renewal payment fails, we retry it twice, seven days apart. If a retry succeeds, that month's parcel goes out in the next dispatch run. If both retries fail, the subscription ends and nothing further is charged. If you dispute a payment with your bank or card provider, the subscription ends at once. A parcel paid for by the disputed payment is not sent if it has not been dispatched; section 11 applies to one that has. Any other paid parcel not yet dispatched is refunded.

19.11 Substitutes. If a pack for your parcel is unavailable, we may hold the parcel for up to 30 days, or send one or more sealed packs of equal or higher combined single-pack price in its place. A pack whose listing carries a guarantee is never substituted: we hold that parcel or refund that pack's share. We email you before sending a substitute; if you would rather wait or have that pack refunded, reply by the time given in that email, which is at least two working days. If we can do neither within 30 days, we refund that pack's share. A refund under this clause does not end the subscription.

19.12 The Vault offer: Base Set Graded Pack. When God Tier or Graded Club is in your cart, we may offer you a monthly Vault subscription in its place. If you accept and subscribe to The Vault through that offer, your first Vault parcel also carries one Base Set Graded Pack, included in the Vault price. Your order shows it as "First parcel: One Base Set Graded Pack included (first parcel only)". First parcel only, never with a renewal, and only where your order shows that line. One per customer (19.2). It cannot be exchanged for cash or for another product, or transferred. We may withdraw the offer before you accept it; an offer already accepted is honoured. If you cancel under 19.6, the Graded Pack must come back with your first parcel, unopened. If it does not, or comes back opened, we deduct its single-pack price (GBP 34.95 on 29 October 2026) from your refund. If it is unavailable when your first parcel is packed, we send it, or a sealed pack of equal or higher single-pack price, separately within 30 days; if we can do neither, we refund GBP 34.95.

19.13 Price changes. We may change the price of a monthly subscription. We email you at least 14 days before the first charge at the new price, and the old price applies until then. If you do not accept the change, cancel under 19.5 before that charge. A six-month plan already paid for never changes price.

19.14 Ending by us. We may end a monthly subscription on 14 days' notice by email. We may end a six-month plan on 14 days' notice only if we can no longer supply its packs. We may end any subscription at once, by email, for fraud or reasonably suspected fraud, conduct under section 12, a payment dispute (19.10), non-payment, a breach of 19.2 or 19.16, or a serious or repeated breach of these terms. When we end a subscription, we refund every payment for a parcel not yet dispatched; for a six-month plan, one sixth of its price for each parcel not dispatched.

19.15 Delivery, address and ownership. Every parcel is sent tracked. Vault parcels, including six-month plan parcels, are sent signed-for and are never left in a safe place. Shipping is included in the price. We send each parcel to the delivery address on your subscription; change it in your account by the 19th for that month's parcel. Moving to an address we do not deliver to ends the subscription under 19.14. Risk passes to you on delivery (section 8), and a parcel becomes yours when it is delivered. You have no right to any particular pack or card. A parcel returned to us as wrongly addressed, refused or not collected is held for 60 days and re-sent once you pay the postage again. After 60 days we may treat it as cancelled and refund what you paid for it, less our actual postage both ways; if 19.6 applies, we deduct only the cost of its return to us.

19.16 Personal use. Subscriptions are for consumers buying for their own use (section 2). If you buy to resell in the course of a business, tell us before subscribing; our Business Customer Terms then apply. We may end a subscription under 19.14 where we reasonably believe it is used for business resale or to get round 19.2.

19.17 Closing your account; death. Closing your account ends your monthly subscriptions from the next 20th. A six-month plan already paid for continues to its end, unless we agree otherwise under 19.8. On a subscriber's death, a subscription ends when we are told, and every payment for a parcel not yet dispatched is refunded to the estate.

19.18 Notices and reminders. We give notices under this section by email to the address on your account, and a notice is given when we send it. We send the reminders and confirmations the law requires for subscriptions. Please keep your email address current.

19.19 Changes to this section. We may change this section for a valid reason: a change in the law, in our costs or suppliers, in the packs we can source, or in our payment or subscription systems. For a monthly subscription, a change applies from the first charge at least 14 days after we email you; if you do not accept it, cancel under 19.5 before that charge. A change never applies to a six-month plan already paid for, unless the law requires it or it is in your favour.

19.20 Everything else. The rest of these terms apply to subscriptions. Section 3 (acceptance on dispatch) and the before-dispatch cancellation in section 5 apply to your first parcel; renewals are governed by this section. Where this section differs from the rest of these terms, this section applies. Section 18 applies. Nothing in this section affects your statutory rights, and where the law in force when you subscribe gives you more, you have it.

Model Cancellation Form

To exercise a cancellation right where one applies, you may use, but are not obliged to use, this form:

— To THOR PARKER LTD (addictimon.com), email: info@addictimon.com:
— I/We hereby give notice that I/We cancel my/our contract of sale of the following goods / subscription (plan name and order number):
— Ordered on / received on:
— Name of consumer(s):
— Address of consumer(s):
— Signature of consumer(s) (only if this form is notified on paper):
— Date.

Gift cards are redeemable only at Addictimon.com, are not exchangeable for cash, and expire 12 months from the date of purchase. Gift cards pay the first subscription payment only.